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Integration with Netskope

Overview

SPOG.AI integrates with Netskope to provide centralized monitoring of security incidents, alerts, user activity, and policies. Using the Netskope REST APIs and optional webhook notifications, the integration ingests both pulled data and real-time pushed events, correlates them with internal assets, and enriches the SPOG.AI CMDB. This strengthens security monitoring, compliance management, and incident response by enabling SPOG.AI to trigger incidents, alert on policy violations, and present dashboards that combine Netskope events with internal security telemetry. Access is granted through a Netskope API token that can be limited to only the endpoints required.

Key Features

CapabilityDescription
Incident & Alert MonitoringIngests new and existing security incidents and alerts from Netskope.
User Activity VisibilityCaptures user-level alerts, behavior, and login events.
Policy MonitoringRetrieves policy definitions, changes, and enforcement status.
Configuration VisibilityCollects settings, rule states, and thresholds.
Real-Time Webhook IngestionOptionally receives events pushed from Netskope for real-time incident ingestion.
Asset Correlation & CMDB EnrichmentMatches Netskope alerts with internal asset identities and enriches the CMDB.
Alerting & DashboardsTriggers incidents, alerts on policy violations, and combines Netskope events with internal security telemetry.

How the Integration Works

SPOG.AI authenticates to Netskope using an API token and calls the Netskope REST API endpoints (v1 or v2) to retrieve incidents, alerts, user activity, and policy metadata. Optionally, Netskope can send webhook notifications, such as alerts and event changes, to SPOG.AI for real-time incident ingestion. SPOG.AI ingests both the pulled data and the pushed events, correlates them with internal assets, and enriches the CMDB. This data is then used to trigger incidents, alert on policy violations, and power dashboards that combine Netskope events with internal security telemetry.

Data Collected

CategoryData CollectedDescription
Incidents & AlertsNew and existing security incidents and alertsSecurity events detected by Netskope.
User ActivityUser-level alerts, behavior, login eventsUser behavior and activity records.
Policy MetadataPolicy definitions, changes, enforcement statusPolicy details and their enforcement state.
Configuration DataSettings, rule states, thresholdsNetskope configuration and rule information.
Webhook EventsReal-time events pushed from Netskope (for example event, severity, user, timestamp, description)Events delivered as they occur when webhooks are enabled.
CorrelationNetskope alerts matched with internal asset identitiesLinks Netskope activity to assets in the CMDB.

Prerequisites

Before configuring the integration, ensure the following prerequisites are met:

  • Administrator (or equivalent) access to both SPOG.AI and the Netskope Admin Console.
  • A Netskope subscription with REST API access enabled.
  • Ability to generate API tokens in Netskope (v1 or v2).
  • Optionally, ability to configure webhook / notification endpoints in Netskope.
  • Outbound HTTPS (443) connectivity from SPOG.AI to the Netskope tenant API, using TLS 1.2 or later, and a SPOG.AI endpoint reachable by Netskope if using webhooks.

Configuration

1.    Generate a Netskope API Token

Create a token that SPOG.AI will use to call the Netskope REST API. Administrator access to the Netskope Admin Console is required.

  • In the Netskope Admin Console, go to Settings → Tools → REST API (v1 or v2).
  • Click New Token (or Generate Token).
  • Enter a name, for example SPOG Integration, and optionally set an expiration.
  • Select the API endpoints this token can access, for example incidents, alerts, policy, and user, and set read or read/write access as needed. Grant only the minimum required.
  • Create the token and store the key securely, as it may not be shown again.

2.    Configure a Webhook (Optional / Recommended)

Configure a webhook if you want Netskope to push alerts to SPOG.AI for real-time incident ingestion. Skip this step to use the REST API only.

  • In the Netskope Admin Console, navigate to Settings → Alerts / Notification Methods → Webhooks (the exact path may differ).
  • Add a new webhook with the following details:
FieldValue
NameFor example, SPOG Incident Webhook.
Webhook URLThe endpoint provided by SPOG.AI.
Content Typeapplication/json
Payload TemplateA custom JSON template, for example including event, severity, user, timestamp, and description.
  • Test the webhook to confirm that SPOG.AI receives sample payloads.
  • Where possible, restrict inbound webhooks to SPOG.AI’s IP on the Netskope side.

3.    Allow Network Access

Ensure the network path between SPOG.AI and Netskope is open.

  • Allow outbound HTTPS (port 443) from SPOG.AI to the Netskope API endpoints (tenant URLs).
  • If your network uses firewalls or proxies, whitelist the Netskope API domains.
  • If using webhooks, ensure SPOG.AI exposes an HTTPS endpoint that Netskope can reach, and allow inbound webhook traffic.
  • Ensure TLS 1.2 or later is used for both API and webhook traffic.

4.    Configure Netskope in SPOG.AI

  • Log in to SPOG.AI.
  • Navigate to Settings → Integrations → Add Integration.
  • Select Netskope and click Configure.
  • Enter the following configuration fields:
FieldDescription
Host / API EndpointThe Netskope tenant API URL, for example https://tenantname.goskope.com.
API KeyThe token generated in Netskope.
Webhook URL (Optional)The SPOG.AI endpoint that receives webhook callbacks.
  • Click Save (or Test + Save) to enable the integration.

5.    Validate the Integration In SPOG.AI

  • Run Test Connection, or execute a small API query such as listing alerts.
  • Confirm that SPOG.AI receives and parses payloads properly.
  • If the webhook is enabled, send a test alert from Netskope and confirm that SPOG.AI receives the event.

Using the Netskope REST API

Validate the token manually, for example:

curl -H “Authorization: token {API_KEY}” https://tenantname.goskope.com/api/v2/alerts

Monitor for the following failures:

ErrorMeaning
401 UnauthorizedThe API token is invalid or expired.
403 ForbiddenThe token lacks the required scope.
404 Not FoundThe API endpoint is wrong.
Webhook delivery failures / retriesNetskope could not deliver events to SPOG.AI. Check the webhook URL and connectivity.